Privacy Policy
Dipen Safety & Security Services Private Limited (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, mobile applications, and on-site security offerings.
1. Information We Collect
We may collect the following types of information:- Personal Information: Name, email address, phone number, physical address, identification details, and other data you provide when you inquire about or engage our services.
- Service-Related Data: CCTV footage, access logs, visitor records, and other data generated during security operations.
- Technical Data: IP address, browser type, operating system, and usage details when you visit our website or digital platforms.
2. How We Use Your Information
We use your information to:- Provide, operate, and manage our security and safety services.
- Communicate with you about inquiries, service updates, or customer support.
- Improve our services and website functionality.
- Comply with legal obligations and enforce our agreements.
3. Legal Basis for Processing
Where applicable, we process your data:- With your consent.
- To perform a contract with you.
- To comply with legal duties.
- For legitimate business interests, such as improving our services.
4. Information Sharing & Disclosure
We do not sell your personal data. We may share your information with:- Service Providers & Partners: For essential business functions (e.g., IT support, payment processing) under strict confidentiality agreements.
- Authorities: When required by law, regulation, or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.7. Your Rights
Depending on applicable law, you may have the right to:- Access, correct, or delete your personal data.
- Withdraw consent at any time.
- Object to or restrict certain processing.
- Lodge a complaint with a data protection authority.
- To exercise these rights, contact us at sales@dipensafety.com.